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Please read the following to learn more about our Privacy Policy. By visiting the Intrepid website and any other linked pages, features, content, or any other services we offer, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in Intrepid’s Terms of Service.
This Privacy Policy governs your use of a mobile or browser software application (“Application”) in the Intrepid Suite that includes basic capabilities such as User Location Mapping, Information Sharing and Messaging, Emergency Notifications, and Cellular Push to Talk. The Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using the Application. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This policy also does not apply to information you choose to disclose publicly on the Application.
The Application obtains the information you provide when you download and register the Application. Registration with us is mandatory in order to be able to use the basic features of the Application. When you register with us and use the Application, you generally provide: your first name, last name, email address, user name, phone number, and other secondary registration information. We may also use the information you provided us to contact you from time to time to provide you with important information and required notices. We will not use this information for marketing promotions.
In addition, the Application may collect certain information automatically, such as the type of device you use, your device’s unique device ID, the IP address of your device, your device’s operating system, the type of Internet browser(s) you use, environmental information (such as temperature, GPS signals, Wi-Fi signals and barometric pressure), or information to assist in registration and use of the Application.
Certain configurations of the Application uses your location information and other environment variables to display location and other environmental information. You may at any time opt-out from further allowing us to have access to your location data and environmental information by disabling location services on your device.
We may use the Personal Information we collect for our legitimate business purposes, including providing our services and products to you, improving the Application, improving our customer service, processing transactions, and managing our business needs. We may also share Personal Information with our affiliates and trusted third parties and services, such as Google Analytics.
We may disclose Personal Information under the following circumstances:
You may opt out of future information collection by uninstalling or, in the case of browser software, ceasing to interact with the Application. You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Personal data collected through the short code/SMS program won’t be shared, sold or
rented to unaffiliated or affiliated third parties for their own marketing purposes.
Opt-in confirmation Message: Welcome to Intrepid Response alerts. Message and data
rates may apply. Message frequency varies. Text HELP for help and STOP to opt-out.
In certain situations, businesses or third-party websites with which we are affiliated may sell items or provide services to you through the Site (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that it is related to such transaction or service. One such service may include the ability for you to choose to automatically transmit Third Party Account Information to your Site profile or to automatically transmit information in your Site profile to your third- party account. We have no control over the policies and practices of any third party.
We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of us, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Your account is protected by a password for your privacy and security. If you access your account via a third-party site or service, you may have additional or different sign-in protections via that third-party site or service. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-in mechanism appropriately. We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. In the event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development in accordance with relevant law. If a notification is appropriate, we will endeavor to do so as promptly as possible under the circumstances, and, we may do so by email. Using the Application, you may find links to third-party websites or apps. We are not responsible for the privacy policies and/or practices on other sites or apps. When linking to another site or app, you should read the site or app’s privacy policy.
In certain circumstances, you have the following rights: the right to be told how we use your information and obtain access to your information; the right to have your information rectified or erased or place restrictions on processing your information; the right to object to the processing of your information (e.g., for direct marketing purposes); the right to have any information you provided to us on an automated basis returned to you in a structured, commonly used and machine-readable format, or sent directly to another company, where technically feasible (“data portability”); where the processing of your information is based on your consent, the right to withdraw that consent subject to legal or contractual restrictions; the right to object to any decisions based on the automated processing of your personal data, including profiling; and the right to lodge a complaint with the supervisory authority responsible for data protection matters (e.g. in the UK, the Information Commissioner’s Office). If you request a copy of your information, you may be required to pay a statutory fee. If we hold any information about you that is incorrect or if there are any changes to your details, please let us know so that we can keep our records accurate and up to date. If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Policy, we may not be able to provide you with access to all or parts of the System. We will retain your personal information for the duration of our business relationship and afterward for as long as is necessary and relevant for our legitimate business purposes, in accordance with applicable laws and regulation. In the event we no longer have a legitimate business purpose to retain your personal information, we will dispose of it in a secure manner (without further notice to you).
Through your user profile, you may access and, in some cases, edit or delete the following information you have provided to us. This list may change as the System changes: real name, location, username, password, email address, and other account and user profile information. The information you can view, update, and delete through your user profile may change as the System changes. If you have any questions about viewing, updating, or removing information we have on file about you, please contact us at privacy@intrepid-networks.com.
You may opt not to disclose information, but keep in mind that some information may be needed to register with us or to take advantage of some of our special features. You may be able to add, update, or delete certain information as explained above. When you do so, however, we may maintain a copy of the unrevised information in our records. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. You may close your account pursuant to the terms of service or subscription agreement that applies to you. Please note that some information may remain in our private records after the closing of your account. If you do not wish to receive email or other mail from us, please email us at privacy@intrepid-networks.com. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the System, and you are responsible for reviewing such legal notices for changes.
We have taken the necessary precautions to be in compliance with various state privacy law requirements, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act as they pertain to us. We will not distribute your personal information to parties not mentioned in this Privacy Policy without your consent. We cannot guarantee the security of your personal information and expressly disclaim any such obligation. If we learn of a security breach, we will attempt to notify you so that you can take appropriate steps.
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by updating this Privacy Policy in its online form. You are bound by any changes to the Privacy Policy when you use the Application after such changes have been first posted.
We do not knowingly use the Application to solicit data from or market to children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@intrepid-networks.com. We will delete such information from our files within a reasonable time.
If you have any questions about this privacy policy, you may contact us at privacy@intrepid-networks.com
Privacy Policy Last Updated on April 22, 2025.